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Pingdom Reports

In your Pingdom account there are several types of Reports you can get for the different tools we offer. In this article we’ll briefly go over each one.

Uptime Reports

Gives you the uptime, downtime and response time data for different periods of time, lists all outages with a root cause analysis attached, gives you a response time report and a test result log that shows each and every request made from our servers and where they were made from.

The Uptime Report can be downloaded as a PDF file and the Test Result Log can be downloaded as a CSV file (10 000 lines per download, which is about 7 days of data with the default 1 minute interval).

The Response time in the reports is the time it takes for our servers to connect to the site/server you’re monitoring, as well as the time it takes to, for example, download content (like HTML and headers) or lookup DNS.

The Uptime report has data and can show it since the check it is reporting for was set up initially.

Transaction Reports

Gives you the same type of data as the Uptime Reports, just specific for the transaction check. Instead of response time this reports gives you the average execution time of the entire test on an hourly average for a 7 day period, but also lists each outage detected and gives you a root cause analysis for it.

The data retention for this check is also forever which means that you can view the data as far back as you would like.

Page Speed Reports

The Page Speed Reports gives you both an overview of all tests made during a 7 day period, but also allows you to delve into each separate test made during a 2 week period. Both view gives you loads of information regarding the tests, like page load time, number of requests, performance grade (rated by Yslow) and page size, amongst other things.

The Page Speed report can show data for tests up to two weeks back in time.

Visitor Insights and the former Real User Monitoring Reports

The VI reports gives you several different views that gives you insight into the load time of your website as seen by your actual visitors. You can for example view the load time for different browsers, platforms and geographic locations over the course of a day, week or month.

The data retention differs depending on which subscription plan you are on, this is for how long the data is saved:

    • Starter, Standard: 35 days
    • Advanced: 95 days (3 months)
    • Professional, Enterprise: 400 days (13 months)

Email Reports

You can get the uptime reports sent to you daily, weekly or monthly, to any email addresses you want. You can either choose to set up email reports for all checks or a single uptime check, and these can be set up under Sharing in the account menu.

The Page Speed reports can be sent to you on a weekly basis.

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