Follow

Users and access levels in Pingdom

Applies to Advanced, Professional and Enterprise level plans.

If you are on lower tiered plan, all your users will show up as Beepmanager users and they do not have access to edit anything other than alerting settings.

There are 3 different access levels in Pingdom, this is selected when a user is invited and can be edited later by an admin.

Users are added from Settings->Users

The current options available are:

Admin
Can make changes to the account, checks, etc. Including changing subscription information, invite new users and much more.
 
Editor
Can add and edit checks, view reports.
 
Viewer
Can view checks, reports.

 

On legacy accounts created before 2016-07-27 you have these different levels (modified from Alerting->Users):

Admin
Can make changes to the account, checks, etc. Including changing subscription information, alert policies, invite new users and much more.
User
Can add and edit checks, view reports and schedules. Can respond to and re-assign incidents.
Restricted
Can view checks, reports, incidents and schedules.

 

Was this article helpful?
2 out of 5 found this helpful