Cancel a Pingdom Account

Warning: Cancelling a Pingdom account is immediate and it will be removed after following these instructions.

To cancel your Pingdom account simply log in to my Pingdom and go to Settings > Subscription (where, surprisingly, all subscription related things are handled). 

Based on your account type there'll be a few different options:

Paid plans (Starter, Standard, Advanced, Professional and Enterprise) will have to click the MANAGE PLAN button.

Trial accounts will have a link under the ACTIVATE button on the current trial type, it's a bit small but it's there.

Free plans will have a link at the bottom of the subscriptions page:



Once again, cancelling will immediately delete the account after the short exit survey. There is unfortunately no automatic way to stop your monthly/yearly renewal, but get in touch and we'll sort it out!

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