Submit a request
A place for a collection of answers to questions that unfortunately do not answer themselves.
View the current Pingdom Status on status.pingdom.com
Automatic refresh of the dashboard
Cancel a Pingdom Account
Why can’t invited users access all of my account (multi-user)?
How do I delete things in Pingdom?
Why does Pingdom say my site is down, when it is not?
What analytics will Pingdom checks and products trigger?
TLS SSL and encryption protocols for Pingdom Uptime checks
What are RUM Pages/Tags?
Beepmanager Light and Beepmanager Pro
Why are my alerts in a different time than my colleagues?
Can I test my alerting?
What is BeepManager Pro?
What is the difference between Users and Contacts?
What does Co-Term Synchronisation mean?
Can I set up automatic Paypal payments?
Can I pay with invoice/wire transfer?
When I press Pay Now nothing happens, why is that?
How to add a Credit Card
Pricing and next charge
What timezone are my reports in?
When do email reports get sent or generated?
How does Pingdom perform its uptime checks and choose locations to test from?